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Privacy Policy

Effective Date: April 8, 2009

Your privacy is important to us. This policy explains our information practices, defines your privacy options and describes how your information is collected and used by us, Packet Power, LLC (“PacketPower”).

This policy covers the website at (the “PacketPower Website”).

By using visiting the PacketPower Website, you agree to the collection and use of information in the manner described in this policy. PacketPower shall have right at any time and without prior notice, at its sole discretion, to revise this policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms and conditions on the PacketPower Website. You are responsible for reviewing the PacketPower Website periodically for any modification to this policy.


This policy applies to all information collected on the PacketPower Website and any information you provide to PacketPower. You will most likely provide us personal information to us when you register as a PacketPower user or participate in certain PacketPower promotions. The personal information we may collect includes: user ID and password, your name, your personal or business address, your email address or your phone number.


The PacketPower Website may include blogs, chatrooms, bulletin boards, product reviews, or other message areas that allow users to post information to the PacketPower Website. When you post messages, other site visitors can also view them. We urge you to exercise caution when providing personally identifiable financial or other information in the chatrooms, bulletin boards, product reviews or other message areas. Remember that any information you disclose in these areas becomes public information.


In addition to the personal information you supply, we collect certain information to evaluate how visitors, guests, and members use the PacketPower Website. We collect data to make the PacketPower Website work better for you in the following ways: to improve the design of the PacketPower Website, to provide personalization on the PacketPower Website and to evaluate the performance of our marketing programs. The technologies we may use to gather this non-personal information may include “IP” addresses, “cookies”, “clear gifs”, “browser detection”, and “weblogs”.


Our primary goal in collecting your customer information is to provide you with a personalized, relevant, and positive experience with the PacketPower Website. PacketPower will not sell, rent, or lease your personal information to others except as set forth in this policy.

You can register on the PacketPower Website to receive promotions and updates. You can control your privacy preferences regarding such marketing communications (see the section below entitled “Your Privacy Preferences”).

From time to time, you may be invited to participate in optional customer surveys, and PacketPower may request that you provide some or all of the above listed personal information in those surveys. We use information collected from surveys to learn about our customers in order to improve our services and develop new products and services of interest to our customers.

PacketPower may use “IP” addresses, “cookies”, “clear gifs”, browser detection, and “weblogs” to provide a better experience on the PacketPower Website and to give us useful business information.

“IP” addresses define the Internet location of computers and help us better understand the geographic distribution of our visitors and manage the performance of the PacketPower Website. “Cookies” are tiny files placed onto the hard drive of your computer when you visit the PacketPower Website, so we can immediately recognize you when you return to the site and deliver content specific to your interests. You may modify your browser preferences to accept all cookies, be notified when a cookie is set, or reject all cookies. Please consult your browser instructions for information on how to modify your choices about cookies.

We may also use a technology called “clear gifs”. Clear gifs are tiny graphics with unique identifiers that are used to track emails and online movements, helping us understand what marketing campaigns and content are effective.

We may detect the type of web browser you are using to optimize the performance of the PacketPower Website and to understand the mix of browsers used by our visitors, guests, and members. To learn about how people use our site, we examine “weblogs”, which show the paths people take through our site and how long they spend in certain areas.

PacketPower also sometimes contract with unaffiliated third parties to provide services, such as software for site features, customer communications, analyzing and evaluating the information we collect, and other services. When we do this, we may provide your personally identifiable information to third parties only to provide those services, and they are not authorized to use your personally identifiable information for any other purpose.


Access to your data is limited to authorized PacketPower staff or approved vendors. Although total security does not exist on the Internet, PacketPower shall make commercially reasonable efforts to safeguard the information that you submit to PacketPower.


The services offered by PacketPower are not intended for use by children. PacketPower will not knowingly collect any personally identifiable information submitted by visitors to the PacketPower Website site who are under the age of 13.


When you sign up as a registered PacketPower user, you may begin receiving marketing communications such as e-mail newsletters, product and service updates, promotions, and contests. Our visitors generally find this type of information useful. If you do not want to receive these updates, you must “opt-out” by unchecking the “Add me to the mailing list” box on the registration page, or should you choose to opt-out after registering, you can use any of the following three methods: select the “unsubscribe” link at the bottom of the email and follow the opt-out instructions; go to your user page, select “Manage Account”, then select “Change Email Preferences” and de-select the appropriate box; or send an email to


You can access and maintain your personally identifiable information on your “User Information” page. To protect your privacy and security, we require a user ID and password to verify your identity before granting access or making corrections.


We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process. It is also possible that PacketPower would sell all or substantially all of its assets and business. In any transaction of this kind, customer information, including your personally identifiable information, may be among the assets that are transferred. If we decide to so transfer your personally identifiable information, you will be notified by email or a post to the PacketPower Website.


The PacketPower Website may contain links to other websites. PacketPower is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site, and to read the privacy statements of each web site that collects personally identifiable information. Some linked sites may be co-branded with our trademarks and those of our business partners. They may have the look and feel of, but the URL in your browser window will indicate that you are visiting a different site. This policy only applies to information collected by PacketPower.


Should you have privacy questions or concerns, please call us at 1-877-560-8770, send an email to, or mail to PacketPower, LLC, 2716 Summer St NE, Minneapolis, MN 55413.